Kezarus
Endless Game Maker
I got a very strange problem today.
I tried to start the GMS and got the following error:
![1616002674086.png 1616002674086.png](https://forum-storage.yoyogames.com/data/attachments/40/40127-a463d1235e05ea1f00c38a075ff1f982.jpg)
I tried to update my profile on the YoYo website and got this:
![1616002715856.png 1616002715856.png](https://forum-storage.yoyogames.com/data/attachments/40/40128-4072dbaf8f9b76e83f06ae497d93375f.jpg)
I opened a ticket to solve this and GMail simply wasn't returning that my email was valid:
![1616002793722.png 1616002793722.png](https://forum-storage.yoyogames.com/data/attachments/40/40129-57aa7783d89fdfdbc30436f0a9f545c8.jpg)
TO SOLVE THIS
I know for a fact that Gmail ignore dots in your email. So if your email is [email protected] you can receive emails sent to [email protected] and vice versa.
On the YoYo's Profile page:
![1616003113452.png 1616003113452.png](https://forum-storage.yoyogames.com/data/attachments/40/40130-85047fa3644c9446c8b5e4abb60c17cc.jpg)
Cheers!
Kezarus
I tried to start the GMS and got the following error:
![1616002674086.png 1616002674086.png](https://forum-storage.yoyogames.com/data/attachments/40/40127-a463d1235e05ea1f00c38a075ff1f982.jpg)
I tried to update my profile on the YoYo website and got this:
![1616002715856.png 1616002715856.png](https://forum-storage.yoyogames.com/data/attachments/40/40128-4072dbaf8f9b76e83f06ae497d93375f.jpg)
I opened a ticket to solve this and GMail simply wasn't returning that my email was valid:
![1616002793722.png 1616002793722.png](https://forum-storage.yoyogames.com/data/attachments/40/40129-57aa7783d89fdfdbc30436f0a9f545c8.jpg)
TO SOLVE THIS
I know for a fact that Gmail ignore dots in your email. So if your email is [email protected] you can receive emails sent to [email protected] and vice versa.
On the YoYo's Profile page:
![1616003113452.png 1616003113452.png](https://forum-storage.yoyogames.com/data/attachments/40/40130-85047fa3644c9446c8b5e4abb60c17cc.jpg)
- Change your email (add or remove the dot)
- Request a PIN
- Get the PIN from your email and save
- Change to your correct email (add or remove the dot)
- Request a PIN
- Get the PIN from your email and save
Cheers!
Kezarus