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Yoyo account gone. What can I do?

S

Selva

Guest
I understand that the community forum had to have everyone create new logins. But my account with main company has also disappeared. (I had to create a new one with the same info just to complain.) Thing is this account has my license keys registered with it. They/I can't just drop that. But they are not responding to my queries. Any suggestions?
 
Nocturne

Nocturne

Friendly Tyrant
Forum Staff
Admin
You need to contact the helpdesk and explain the situation, giving the email you used to previously licence GameMaker. The community accounts and the YYG accounts are in no way linked, and removing the old forum had no impact on the YYG Account system, so this is an unrelated issue. If you filed a ticket in the last two days, then please be patient as at the weekend there are currently no staff online for support, and so it'll take a day or two to get a reply. But don't panic, as it's unlikely that they've "lost" your account. :)
 
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