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Windows Win32 function failed on startup

Petr M.

we have released game on Steam, and generally it works fine. But few users reported problem when they tried to run the game in full screen.
Here is all the informations I have:
- Error "Win32 function failed: HRESULT: 0x887a0001" (see attached file):
- System Windows 10. 1080p 120hz built in display, and GTX 1070MaxQ
- No antivirus running
- The first time I ran it, it was in a small window, what I assume the actual resolution was. When turned to fullscreen the error starts to appear.
- I can brute force through it by opening the app over and over until it will display. Thanks.
- Game works fine on MacOS and on most other Windows.

That's all information we have. I searched for similar problems but didn't found anything helpful.
Is there something we can do about this?