T
Tito Matho
Guest
Hello,
I installed GMS2 lite few days ago, and can't run it. It fails to install the runtime. So I downloaded it manually, put it in the correct file but nothing changes, it keep crashing when I launch it.
I did contact yoyogames, here is the mail I received
So someone has an idea how can I allow GameMaker to create a virtual drive?
thanks
I installed GMS2 lite few days ago, and can't run it. It fails to install the runtime. So I downloaded it manually, put it in the correct file but nothing changes, it keep crashing when I launch it.
I did contact yoyogames, here is the mail I received
I did all he said, when i try to create Z: I don't even have a error message, just nothing happens.Hello Tito,
Thanks for reporting this. I can see the crash message in your ui.log and can workout the IDE issue, so I have added this into our bug database here: https://bugs.yoyogames.com/view.php?id=30081
I'll need more information before I can fully investigate it and suggest a fix for you, as I can see that your runtimes are failing to install because of a system permission blocking the drive substitution OR your hard drive is full. Assuming that you do actually have more than 3GB of space on the drive Windows is installed on (if you do not, you will need to free up space), can we ask that you open your command prompt and type the following:
subst Z: “C:\ProgramData\GameMakerStudio2\Cache\runtimes\runtime-2.2.0.258”
Can you let me know if you are shown an error after entering this command or if a Z: drive is created, please.
You will be able to see this in your File Explorer. If the above does create a virtual drive, it can be removed again by opening the command prompt and typing the following:
subst Z: /D
If you are shown an error that your Windows user account is not allowed to use subst for any reason, then you will need to resolve this with whoever controls the permissions on that machine before you will be able to install GMS2 successfully.
Can you please:
- Let me know the results for the above questions.
- Attach your %programdata%\GameMakerStudio2\ui_crash.log file, if you have one.
- Attach a DXDiag report. See this FAQ for instructions
Once you have provided this information I can hopefully suggest more (assuming you did not determine the issue and resolve it yourself, using the info I provided above).
So someone has an idea how can I allow GameMaker to create a virtual drive?
thanks