specific android device crash

[Wraithious]

Hello, I've noticed very recently from my playstore reports that any Condor PGN611 Android device crashes when playing? or installing? my game, I have no info on when these crashes occur, but I do have the full error report listed below, does anyone know what this error report is stating? anyone else have problems with the Condor PGN611 device crash when playing your games? For now I can try to exclude this device on my games playstore page but I was wondering what this is all about, thanks

signal 11 (SIGSEGV), code 1 (SEGV_MAPERR)

art::InvokeWithVarArgs(art::ScopedObjectAccessAlreadyRunnable const&, _jobject*, _jmethodID*, std::__va_list)

Last 7 days

Reports
3
Last 7 days
Reports total
5
Lifetime
Impacted users
3
Lifetime
Last reported
Dec 10, 1:58 PM

By app version
3005000 3
3005000 3
3005000 3 100.0%

By Android version
Android 6.0 3
Android 6.0 3 100.0%

By device
PGN611 (PGN611) 3
PGN611 (PGN611) 3 100.0%

Dec 10, 1:58 PM on app version 3005000
Condor PGN611 (PGN611), 3072MB RAM, Android 6.0
Report 1 of 3

*** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** pid: 0, tid: 0 >>> com.companyname.the_light_bulb_caper <<< backtrace:

#00 pc 000000000031aa2e /system/lib/libart.so (art::InvokeWithVarArgs(art::ScopedObjectAccessAlreadyRunnable const&, _jobject*, _jmethodID*, std::__va_list)+29)

#01 pc 00000000002679e9 /system/lib/libart.so (art::JNI::CallStaticObjectMethodV(_JNIEnv*, _jclass*, _jmethodID*, std::__va_list)+320)

#02 pc 00000000000f8b30 /data/app/com.companyname.the_light_bulb_caper-1/lib/arm/libyoyo.so (_JNIEnv::CallStaticObjectMethod(_jclass*, _jmethodID*, ...)+36)

#03 pc 000000000018e36c /data/app/com.companyname.the_light_bulb_caper-1/lib/arm/libyoyo.so

#04 pc 000000000018b250 /data/app/com.companyname.the_light_bulb_caper-1/lib/arm/libyoyo.so (IO_Update()+184)

#05 pc 000000000018b348 /data/app/com.companyname.the_light_bulb_caper-1/lib/arm/libyoyo.so (IO_Start_Step()+220)

#06 pc 00000000001c91fc /data/app/com.companyname.the_light_bulb_caper-1/lib/arm/libyoyo.so (DoAStep()+116)

#07 pc 00000000001ca5e8 /data/app/com.companyname.the_light_bulb_caper-1/lib/arm/libyoyo.so (MainLoop_Process()+640)

#08 pc 00000000002552a0 /data/app/com.companyname.the_light_bulb_caper-1/lib/arm/libyoyo.so (Java_com_yoyogames_runner_RunnerJNILib_Process+520)

#09 pc 000000000031d7d7 /data/app/com.companyname.the_light_bulb_caper-1/oat/arm/base.odex

 

[SnoutUp]

I can only wish good luck with your quest, because hunting down those crashes seems like a close-to-impossible task. One advice to me was to use YYC build, which is frustratingly slow and tricky task. That said, creating YYC build might give you error about what's wrong with your code, since it's more strict. Theoretically, YYC build crash reports should also be clearer, but in my case it takes ~15 minutes just to build and it also causes crashes which were never present in a standard game build, so there's a big risk involved and that's why I haven't tried uploading it to Google Play.

Either way, I'll attempt to make a beta build with YYC some time in the future or do a production roll out to 10% of existing players to see how much better crash information is with it.

 

[Wraithious]

I can only wish good luck with your quest, because hunting down those crashes seems like a close-to-impossible task. One advice to me was to use YYC build, which is impossibly slow and tricky task. That said, creating YYC build might give you error about what's wrong with your code, since it's more strict. Theoretically, YYC build crash reports should also be clearer, but in my case it takes ~15 minutes just to build and it also causes crashes which were never present in a standard game build, so there's a big risk involved and that's why I haven't tried uploading it to Google Play.

Either way, I'll attempt to make a beta build with YYC some time in the future or do a production roll out to 10% of existing players to see how much better crash information is with it.

Thanks I didn't think of that, I'll try that out and see what happens