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Android [Solved] AchievementLogin() no longer working

T

Tekuzo

Guest
I had an app in Google Play and I recently got an email from Google saying that I was using an out of date extension and I needed to update it. Thankfully I saw that Yoyo games had updated the google play services extension.

I downloaded the new extension and ran a debug of my game to make sure everything worked.
For some reason I can no longer log into the Google Play Serivces so achievements and leaderboard scores would no longer work.

Here is an output of my debug log


10-19 10:22:52.186 14927 14961 I yoyo : AchievementLogin()
10-19 10:22:52.201 14927 14927 I yoyo : Signing in..
10-19 10:22:52.250 14927 14961 I Ads : Updating ad debug logging enablement.
10-19 10:22:52.257 14927 14995 W Ads : Update ad debug logging enablement as false
10-19 10:22:52.359 14927 14961 I yoyo : vsync timeout...
10-19 10:22:52.432 14927 14927 I yoyo : Silent sign in failed, attempting normal sign in..
10-19 10:22:52.458 14927 14927 I yoyo : onPause
10-19 10:22:52.471 14927 14927 I yoyo : Pausing the Runner
10-19 10:22:52.553 14927 14961 I yoyo : vsync timeout...
10-19 10:22:52.606 14927 14927 I yoyo : onWindowFocusChanged(false|false)
10-19 10:22:52.606 14927 14927 I yoyo : Setting vis flags to 5894
10-19 10:22:52.636 14927 14927 I yoyo : Setting vis flags to 5894
10-19 10:22:52.661 14927 14927 I yoyo : Setting vis flags to 5894
10-19 10:22:52.717 14927 14927 I yoyo : Setting vis flags to 5894
10-19 10:22:53.109 14927 14927 I yoyo : Setting vis flags to 5894
10-19 10:22:53.138 14927 14927 I yoyo : Setting vis flags to 5894
10-19 10:22:53.163 14927 14927 I yoyo : Setting vis flags to 5894
10-19 10:22:53.219 14927 14927 I yoyo : Setting vis flags to 5894
10-19 10:22:57.137 14927 14927 I yoyo : Got activity result: 0
10-19 10:22:57.137 14927 14927 I yoyo : gps onActivityResult called. RequestCode: 9001. ResponseCode: 0
10-19 10:22:57.138 14927 14927 I yoyo : Login failed! Exception: com.google.android.gms.common.api.ApiException: 4: . Message: 4: . Stack: [Ljava.lang.StackTraceElement;@cf5ba78
10-19 10:22:57.142 14927 14927 I yoyo : Setting vis flags to 5894
10-19 10:22:57.142 14927 14927 I yoyo : End Got activity result
10-19 10:22:57.142 14927 14927 I yoyo : onResume
10-19 10:22:57.145 14927 14927 I yoyo : Setting vis flags to 5894
10-19 10:22:57.145 14927 14927 I yoyo : resumeApp
10-19 10:22:57.145 14927 14961 I yoyo : chooseConfig


Doing a google search for the exaxt exception i have been getting doesn't seem to give me any results. I am not sure what is going on.
 

chirpy

Member
I had also confronted this very same issue and managed to resolve it based on previous experience.
In my case it was caused by an sha1 signing key mismatch from my test apk (signed by gamemaker studio) and my google play services backend records (signing key managed by Google).

To see which key the backend expects, you can check:
https://console.developers.google.com/apis/credentials
by selecting your project (probably listed under "all") -> Credentials -> OAuth 2.0 client IDs -> edit (pencil icon) -> Signing-certificate fingerprint
screenshot_0449 2019-10-25.png
screenshot_0450 2019-10-25.png
Under "Signing-certificate fingerprint" section of your client ID, there's an sha1 key (in colon separated hex digits, sha1 hash format).

It should match your game's keystore's key hash (gamemaker preferences -> platform settings -> android -> keystore -> show key hash). This is called your "upload certificate" key.

If they do not match, temporarily editing the client ID to use the upload certificate key allows you to connect to the backend service with gms-signed apk without uploading to Google Play Console.
[Edited June 2020: Please follow Google's official troubleshooting guide to "add a second linked app" (search for these words) to your game service.]

After uploading to Google Play Console, the sha1 key in your apk will be replaced by the one listed under Release Management -> App Signing -> App signing certificate -> SHA-1 certificate fingerprint.
This is caused by agreeing to use recommended "app signing" feature when first uploading to Google Play Console.

screenshot_0452 2019-10-25.png

screenshot_0451 2019-10-25.png

After testing is done, remember to change the key back to Google's "app signing certificate" fingerprint, so people who use your Google Play Store apk can access the achievements service.

Perhaps there's a better way to do this, if anyone knows please don't hesitate to share. [Please see edited link above to add a second linked app to the game service]
(Don't try to add another client ID to use the upload certificate fingerprint like I did. I had issues deleting IDs. Duplicate records will remain, making the fingerprint unusable.)

====
If you don't have your Game Service linked to your app yet, you can do so from your application's Development Tools -> Services & APIs -> enable Google Play game services
If you did not use app signing: please contact Google for technical support (that's how I got to know all about this sha1 mismatch).
Other possibilities: I don't know =\
 
Last edited:
T

Tekuzo

Guest
I had also confronted this very same issue and managed to resolve it based on previous experience.
In my case it was caused by an sha1 signing key mismatch from my test apk (signed by gamemaker studio) and my google play services backend records (signing key managed by Google).

To see which key the backend expects, you can check:
https://console.developers.google.com/apis/credentials
by selecting your project (probably listed under "all") -> Credentials -> OAuth 2.0 client IDs -> edit (pencil icon) -> Signing-certificate fingerprint
View attachment 27214
View attachment 27215
Under "Signing-certificate fingerprint" section of your client ID, there's an sha1 key (in colon separated hex digits, sha1 hash format).

It should match your game's keystore's key hash (gamemaker preferences -> platform settings -> android -> keystore -> show key hash). This is called your "upload certificate" key.

If they do not match, temporarily editing the client ID to use the upload certificate key allows you to connect to the backend service with gms-signed apk without uploading to Google Play Console.

After uploading to Google Play Console, the sha1 key in your apk will be replaced by the one listed under Release Management -> App Signing -> App signing certificate -> SHA-1 certificate fingerprint.
This is caused by agreeing to use recommended "app signing" feature when first uploading to Google Play Console.

View attachment 27217

View attachment 27216

After testing is done, remember to change the key back to Google's "app signing certificate" fingerprint, so people who use your Google Play Store apk can access the achievements service.

Perhaps there's a better way to do this, if anyone knows please don't hesitate to share.
(Don't try to add another client ID to use the upload certificate fingerprint like I did. I had issues deleting IDs. Duplicate records will remain, making the fingerprint unusable.)

====
If you don't have your Game Service linked to your app yet, you can do so from your application's Development Tools -> Services & APIs -> enable Google Play game services
If you did not use app signing: please contact Google for technical support (that's how I got to know all about this sha1 mismatch).
Other possibilities: I don't know =\
Thank you for your help.
I logged into the APIs console and must have made some sort of change while trying to figure out what to do because my achievements started working again all of a sudden.
 

chirpy

Member
Thank you for your help.
I logged into the APIs console and must have made some sort of change while trying to figure out what to do because my achievements started working again all of a sudden.
Sounds .. great? Be aware to also test builds that are uploaded to Google Play Console and downloaded via store link later, because they may stop working and again need sha1 fingerprint edits, if you followed my steps.
 
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