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Discussion Reporting bugs for GMS2 reports it to an alternate site? ("Solved")

Cpaz

Cpaz

Member
Hello! I recently sent a bug through the helpdesk (they were nice and helpful!) However, a few days later, I find that the bug had been reported on another site (which I believe is being used privately by YYG atm) and get an email from the admin commenting on the bug from said site. Telling me that I shouldn't have posted the bug there.

But I didn't.

This isn't really that big of a concern, seeing as this is all within Yoyogames domain anyway, I just wanted to know what exactly happened here.

(Apologies in advance if this is in the wrong forum, I think it's related to GMS2. But not certain)

EDIT: Welp. I just realized that I had apparently posted a bug related to GMS2 to the original helpdesk, not the one for GMS2 (Egg in my face for not seeing the new one.) But I was horribly confused by the fact that the comment was posted on the mantis bug report, rather than the initial YYG helpdesk report. Apologies for potentially wasting people's time.
 
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Dan

Dan

GameMaker Staff
GameMaker Dev.
Sorry, that's my fault - that and our Helpdesk system's anyway.

I had manually taken your ticket details and put the info onto the correct (hidden/private) project, but when I solved your ticket our Helpdesk system then sent a second copy to that public project (as that's the one Helpdesk tickets land in automatically. I didn't notice until I happened to be checking that project today, didn't recognise the name, thought you were one of the users who can report directly into that public Mantis report...

Sorry, it's been a busy week for us QA (as you might have guessed).
 
Cpaz

Cpaz

Member
Dan said:
Sorry, that's my fault - that and our Helpdesk system's anyway.

I had manually taken your ticket details and put the info onto the correct (hidden/private) project, but when I solved your ticket our Helpdesk system then sent a second copy to that public project (as that's the one Helpdesk tickets land in automatically. I didn't notice until I happened to be checking that project today, didn't recognise the name, thought you were one of the users who can report directly into that public Mantis report...

Sorry, it's been a busy week for us QA (as you might have guessed).
Click to expand...
No problem! Thanks for clearing that up. Keep up the hard work!
 
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