Main site not giving me an upgrade option for GMS 2

Discussion in 'GameMaker Studio 2 Community Tech Support' started by smbmaster99, Aug 13, 2017.

  1. smbmaster99

    smbmaster99 Member

    Joined:
    Jul 22, 2016
    Posts:
    11
    Hey there, I'm a Game Maker Studio 1.4 user who just downloaded and installed the trial version of GMS 2. I saw the upgrade discount for GMS 1.4 users who wish to upgrade to GMS 2, and tried to upgrade, however each time I try adding GMS 2's Desktop version to my cart like the upgrade tutorial showed, I'm told I still need to pay the full $99.99, rather than the $59.99 as shown in the screenshots in the upgrade tutorial.

    I double checked the dates just to make sure I wasn't a year late to the party, and I've tried adding it and removing it from my cart several times now but i'm still not being offered the upgrade discount. Am I just doing something wrong? Anyone got any advice for this, or who can I email who can fix this and is likely to respond before August 31st when the discount offer expires?
     
  2. Mike

    Mike nobody important GMC Elder

    Joined:
    Apr 12, 2016
    Posts:
    2,358
    Contact the helpdesk, they are the only ones that will be able to help....
     
  3. smbmaster99

    smbmaster99 Member

    Joined:
    Jul 22, 2016
    Posts:
    11
    Thanks, I sent them a ticket. Just hope they get back with me before the promotion ends lol I'm not familiar with how fast they reply
     
  4. rIKmAN

    rIKmAN Member

    Joined:
    Sep 6, 2016
    Posts:
    4,525
    I noticed the UWP module had stopped showing a discount a couple of days ago too. HTML5 still showed the discount price.
     
  5. Mike

    Mike nobody important GMC Elder

    Joined:
    Apr 12, 2016
    Posts:
    2,358
    As long as the ticket is in before the deadline, it should be fine :)
     
  6. smbmaster99

    smbmaster99 Member

    Joined:
    Jul 22, 2016
    Posts:
    11
    Got it sorted out, thanks :)
     

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