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Question - IDE Licence has expired

Discussion in 'GameMaker Studio 2 Community Tech Support' started by S_Kleer, Sep 11, 2019.

  1. S_Kleer

    S_Kleer Member

    Joined:
    Mar 8, 2018
    Posts:
    26
    Please help me!
    I use GMS2 since 2017 year and today I get message that my trial version is expired...
    But I have permanent license for desktop version...

    trial.jpg
     
  2. rIKmAN

    rIKmAN Member

    Joined:
    Sep 6, 2016
    Posts:
    4,661
    Did you just update to the latest beta release?

    If so it was mentioned that you will have to revalidate your credentials online and relogin.
    I would have thought it would popup the login box, but maybe try an uninstall / reinstall and then logging back in.
     
  3. S_Kleer

    S_Kleer Member

    Joined:
    Mar 8, 2018
    Posts:
    26
    This message show me after login window...
    So, after reinstall I have the same situation...

    Oh, forgot to say, that I not updated to beta version.
     
    Last edited: Sep 11, 2019
  4. rIKmAN

    rIKmAN Member

    Joined:
    Sep 6, 2016
    Posts:
    4,661
    If you login to your account on the YYG website, is your licence showing as permanent and active?

    If so, after uninstalling GMS2 make sure you delete any leftover files/folders that may be holding cached / corrupted login and/or licence information.

    Details of the folders to delete can be found here: https://help.yoyogames.com/hc/en-us...perform-a-fresh-install-of-GameMaker-Studio-2
     
  5. Nocturne

    Nocturne Friendly Tyrant Forum Staff Admin

    Joined:
    Apr 13, 2016
    Posts:
    6,989
    I've moved this into it's wn topic as you shouldn't really bump old posts unless you were the topic starter. If the suggestion made by @rIKmAN doesn't work, then you will have to contact YoYo Games support and get them to sort it out. There were changes made to the licencing some months ago, and it may be that there has been an error in how your account was handled. You can contact the helpdesk from your YoYo Account dashboard.
     
  6. S_Kleer

    S_Kleer Member

    Joined:
    Mar 8, 2018
    Posts:
    26
    Yes. I bought it on steam, but after I link my steam account with YYG account, I always used non-steam "edition" and never had this problem.

    I tried this, but nothing happened. :(
     

    Attached Files:

  7. rIKmAN

    rIKmAN Member

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    Does the Steam version work or give the same error?
     
    RichHopefulComposer likes this.
  8. S_Kleer

    S_Kleer Member

    Joined:
    Mar 8, 2018
    Posts:
    26
    Yes! It is works!
    After launch GMS in steam, it also works for non steam version.

    And why didn’t I immediately think of doing so...
     
    RichHopefulComposer and rIKmAN like this.
  9. rIKmAN

    rIKmAN Member

    Joined:
    Sep 6, 2016
    Posts:
    4,661
    Good stuff, seems like a licence was cached or corrupted somehow and running the Steam version updated / revalidated it.

    Happy coding!
     
    RichHopefulComposer likes this.
  10. S_Kleer

    S_Kleer Member

    Joined:
    Mar 8, 2018
    Posts:
    26
    Again this problem :(
    Now I really must launch the steam version of GMS2 every month?
     

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