The docs are made using the industry standard
RoboHelp (used by the likes of IBM and DivX).
Well all I can tell yoyo is that they are paying for a product that isn't delivering a good user experience.
Who cares About fancy skinning I just want to be able to click on links from the search results. Not have to wait a minute for them to load in.
I also like my content to appear on screen, not way off to the side.
Look at this ****
And tbe index. omfg the index, buttons take multiple seconds to do anything.
Theres even a little Loading animation just to expand a section.
They included a loading animation to expand a section.
sseriously the new manual is a disaster .
Please use something simpler.
No one cares if it looks like a webpage and not like an app running in your browser.
We just want to navigate it quickly and find the info we need. Not stare at loading animations.
[More rants]
Robohelp has a UI? Oh no. It's a typical Adobe product!
Docs should be source or markdown in => web page out. No stupid layout ui.
Layout UI is how you get web pages that only work at specific resolutions and aspect ratios. It's how you end up with elements flying way off screen .
Heck, a doc gen tool should have one fixed layout, that it supports well on all platforms.
Docs don't need to be pretty or customized for each company. They need to be
accessible.
I'm kinda mad because its another case of overcomplicating something That should be simple, costing money and making the experience worse for everyone.