Ernesto Romero
Member
I have uploaded an application to Google Play I have tried it and I have not found errors on my device, it is a light application, it only weighs 35MB, it is very simple, it uses very few resources, 105 crashes have been presented in a total of 392 devices in the last 7 days.
I have already further optimized the application, I have exported in .aab using Armv7 and Arm64 structures.
I also use the following APIs to build
Api level 29 and minimum SDK 16.
Most of the devices that have these problems are when starting the app it just freezes and the Google Play reports provided thanks to its beta tester program show the following code:
Problem: Native crash of com.rnetstudio.nopor
*** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***
Build fingerprint: 'samsung / m0xx / m0: 4.3 / JSS15J / I9300XXUGMK6: user / release-keys'
Revision: '12'
pid: 13274, tid: 13312, name: Thread-976 >>> com.rnetstudio.nopor <<<
signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 00000010
I have seen the video and the user will open the apk and in seconds it crashes.
I have uploaded about 3 updates and the app continues to close on the following device:
Galaxy S3
RAM 1024 MB
Android version Android 4.3
What can I do to avoid these failures and above all not to have negative evaluations?
Thank you
The dimensions of the room is 1280 * 720
I have already further optimized the application, I have exported in .aab using Armv7 and Arm64 structures.
I also use the following APIs to build
Api level 29 and minimum SDK 16.
Most of the devices that have these problems are when starting the app it just freezes and the Google Play reports provided thanks to its beta tester program show the following code:
Problem: Native crash of com.rnetstudio.nopor
*** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***
Build fingerprint: 'samsung / m0xx / m0: 4.3 / JSS15J / I9300XXUGMK6: user / release-keys'
Revision: '12'
pid: 13274, tid: 13312, name: Thread-976 >>> com.rnetstudio.nopor <<<
signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 00000010
I have seen the video and the user will open the apk and in seconds it crashes.
I have uploaded about 3 updates and the app continues to close on the following device:
Galaxy S3
RAM 1024 MB
Android version Android 4.3
What can I do to avoid these failures and above all not to have negative evaluations?
Thank you
The dimensions of the room is 1280 * 720
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