• Hello [name]! Thanks for joining the GMC. Before making any posts in the Tech Support forum, can we suggest you read the forum rules? These are simple guidelines that we ask you to follow so that you can get the best help possible for your issue.

Windows GMS2 Does not open

G

Guilherme Hernandez

Guest
Good morning and good afternoon

I need help. Not what is happening, I try to open GMS2 by Steam and on the loading screen it gives the following error:

The underlying connection was closed: An error occurred on a send.

Help please
 
Last edited by a moderator:

rwkay

GameMaker Staff
GameMaker Dev.
Please file a bug at www.yoyogames.com/bug and attach the file %programdata%\GameMakerStudio2\ui.log to the bug

The issue is to do with your network connection please ensure you can see account.yoyogames.com properly and gms.yoyogames.com (check in Edge or Internet Explorer) and try rebooting as well to ensure that everything is tested from a clean start.

Russell
 
G

Guilherme Hernandez

Guest
I do not know how to do this, can you help me?

I know I can login to my account, and the internet is perfect
 
G

Guilherme Hernandez

Guest
Im using Steam, how can i find this UI.LOG?
 

rwkay

GameMaker Staff
GameMaker Dev.
Open Explorer and paste this into the address bar at the top %programdata%\GameMakerStudio2 you should find a ui.log file there.

Follow the prompts on the website to file the bug

Russell
 
I

icuurd12b42

Guest
Open Explorer and paste this into the address bar at the top %programdata%\GameMakerStudio2 you should find a ui.log file there.

Follow the prompts on the website to file the bug

Russell
You guys should have menus to bring us to the darn log folders...
 
Top