• Hello [name]! Thanks for joining the GMC. Before making any posts in the Tech Support forum, can we suggest you read the forum rules? These are simple guidelines that we ask you to follow so that you can get the best help possible for your issue.

Windows GameMaker Studio 2 Crashes on Startup

T

Thorkill

Guest
Hello,
Yesterday GameMaker Studio 2 worked perfectly fine. Today I got the Windows creator update and now when I open the program, there is a white screen and then it crashes. I have tried uninstalling and installing GameMaker Studio 2 multiple times, through Steam and through the regular installer. I always get a bug error that reads "an unhandled Microsoft.NET Framework exception occured in GameMakerStudio.exe. Any help is appreciated. Thanks!
 

Dan

YoYo Games Staff
YYG Staff
Please report this at www.yoyogames.com/bug and attach your C:\ProgramData\GameMakerStudio2\ui.log file as requested on the form. We'll need to get that log to know what the issue is.

However, a lot of Creator Update issues we've seen so far are fixed following a reboot of the PC (the update often doesn't recommend to do this, even though a lot of your Windows configuration has changed. Let us know if a reboot fixes, but send that bug report and log regardless of if you fix it or not, please.
 
T

Thorkill

Guest
Thanks, rebooting my computer did not fix the problem. I went ahead and reported the ui.log to the bug department but I'll post it here as well since it is pretty short.

[15:46:02:989(4753)] Log.Initialise
[15:46:02:990(4753)] GameMakerStudio, Version=2.0.5.77, Culture=neutral
[15:46:02:990(4753)] Initialise()
[15:46:03:101(4753)] Unable to load DLL 'CSteamworks': The specified module could not be found. (Exception from HRESULT: 0x8007007E)
[15:46:03:127(4753)] File exception 'Could not find file 'C:\ProgramData\GameMakerStudio2\Cache\Survey\surveys_done.json'.'
[15:46:03:212(4753)] File exception 'Could not find file 'C:\ProgramData\GameMakerStudio2\Cache\Survey\survey_dismiss.json'.'
[15:46:03:260(4753)] File exception 'Could not find a part of the path 'C:\Program Files\GameMaker Studio 2\user_cache_directory\Styles'.'
[15:46:03:373(4753)] File exception 'Could not find file 'C:\ProgramData\GameMakerStudio2\org_settings.json'.'
[15:46:03:373(4753)] File exception 'Could not find file 'C:\ProgramData\GameMakerStudio2\machine_settings.json'.'
[15:46:03:489(4753)] File exception 'Could not find file 'C:\ProgramData\GameMakerStudio2\runtime_feeds.json'.'
[15:46:04:412(4753)] File exception 'Could not find file 'C:\ProgramData\GameMakerStudio2\run_timers.json'.'
[15:46:05:204(4753)] Shader 'layer_normal_blend_shader' loaded.
[15:46:05:205(4753)] Shader 'layer_multiply_blend_shader' loaded.
[15:46:05:206(4753)] Shader 'layer_subtract_blend_shader' loaded.
[15:46:05:207(4753)] Shader 'layer_add_blend_shader' loaded.
[15:46:05:208(4753)] Shader 'standard_shader' loaded.
[15:46:05:208(4753)] Shader 'standard_flat_shader' loaded.
[15:46:05:290(4753)] String not found: Exception_GUIBase
 
Last edited by a moderator:
T

Thorkill

Guest
Please report this at www.yoyogames.com/bug and attach your C:\ProgramData\GameMakerStudio2\ui.log file as requested on the form. We'll need to get that log to know what the issue is.

However, a lot of Creator Update issues we've seen so far are fixed following a reboot of the PC (the update often doesn't recommend to do this, even though a lot of your Windows configuration has changed. Let us know if a reboot fixes, but send that bug report and log regardless of if you fix it or not, please.[/QU
Sorry, had to edit something. See other post, this is just so you know that I relpied.
 
I receive the same error. Someone told me it had to do with the news feed on the start page and that I should use my antivirus to block connections to and from www.yoyogames.com/news/*. I tried that, but it did not work. I also opened a bug with my UI.log. Here is mine. Very similar to yours. I am on Windows 7 64-bit:
[11:08:08:808(2e10)] ************************************** 05/11/2017 **************************************
[11:08:08:808(2e10)] Log.Initialise
[11:08:08:824(2e10)] OpenGLCheck : Original Version String is "2.1.0 - Build 8.15.10.2104"
[11:08:08:824(2e10)] GameMakerStudio, Version=2.0.6.136, Culture=neutral, PublicKeyToken=83c29ed24e39e35e
[11:08:08:824(2e10)] Initialise()
[11:08:08:933(2e10)] Unable to load DLL 'CSteamworks': The specified module could not be found. (Exception from HRESULT: 0x8007007E)
[11:08:08:948(2e10)] File exception 'Could not find file 'C:\ProgramData\GameMakerStudio2\Cache\Survey\surveys_done.json'.'
[11:08:09:104(2e10)] File exception 'Could not find file 'C:\ProgramData\GameMakerStudio2\Cache\Survey\survey_dismiss.json'.'
[11:08:09:198(2e10)] File exception 'Could not find a part of the path 'C:\Program Files\GameMaker Studio 2\user_cache_directory\Styles'.'
[11:08:09:354(2e10)] File exception 'Could not find file 'C:\ProgramData\GameMakerStudio2\org_settings.json'.'
[11:08:09:354(2e10)] File exception 'Could not find file 'C:\ProgramData\GameMakerStudio2\machine_settings.json'.'
[11:08:10:602(2e10)] Laptop: Yes
[11:08:10:618(2e10)] Using Windows 7 or earlier, Graphics Tablet Manager is active
[11:08:10:618(2e10)] Graphics Tablet FAILED Is Wintab Available (1): Unable to load DLL 'Wintab32.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E)
[11:08:10:618(2e10)] WinTab is not available.
[11:08:10:805(2e10)] Checking network....
[11:08:11:429(2e10)] Checking network....Done
[11:08:11:476(2e10)] Shader 'layer_normal_blend_shader' loaded.
[11:08:11:491(2e10)] Shader 'layer_multiply_blend_shader' loaded.
[11:08:11:507(2e10)] Shader 'layer_subtract_blend_shader' loaded.
[11:08:11:522(2e10)] Shader 'layer_add_blend_shader' loaded.
[11:08:11:522(2e10)] Shader 'standard_shader' loaded.
[11:08:11:522(2e10)] Shader 'standard_flat_shader' loaded.
[11:08:15:984(2e10)] --------------------------------------------------------------------------------
[11:08:15:984(2e10)] Main Exception Handler: System.AccessViolationException
[11:08:15:984(2e10)] Exception message: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
[11:08:16:0(2e10)] Exception stack: at OpenTK.Graphics.OpenGL.GL.DeleteFramebuffer(UInt32 framebuffers)
at YoYoStudio.Graphics.Texture.DestroyRenderTarget()
at YoYoStudio.Graphics.Texture.Destroy()
at YoYoStudio.Graphics.TextureManager.DestroyReleasedTextures()
at YoYoStudio.IDE.Run()
at YoYoStudio.IDE.Execute(String[] _args, Int32 _initialWidth, Int32 _initialHeight)
at YoYoStudio.Program.Main(String[] _main_args)
[11:08:16:0(2e10)] --------------------------------------------------------------------------------
 
T

Thorkill

Guest
I receive the same error. Someone told me it had to do with the news feed on the start page and that I should use my antivirus to block connections to and from www.yoyogames.com/news/*. I tried that, but it did not work. I also opened a bug with my UI.log. Here is mine. Very similar to yours. I am on Windows 7 64-bit:
[11:08:08:808(2e10)] ************************************** 05/11/2017 **************************************
[11:08:08:808(2e10)] Log.Initialise
[11:08:08:824(2e10)] OpenGLCheck : Original Version String is "2.1.0 - Build 8.15.10.2104"
[11:08:08:824(2e10)] GameMakerStudio, Version=2.0.6.136, Culture=neutral, PublicKeyToken=83c29ed24e39e35e
[11:08:08:824(2e10)] Initialise()
[11:08:08:933(2e10)] Unable to load DLL 'CSteamworks': The specified module could not be found. (Exception from HRESULT: 0x8007007E)
[11:08:08:948(2e10)] File exception 'Could not find file 'C:\ProgramData\GameMakerStudio2\Cache\Survey\surveys_done.json'.'
[11:08:09:104(2e10)] File exception 'Could not find file 'C:\ProgramData\GameMakerStudio2\Cache\Survey\survey_dismiss.json'.'
[11:08:09:198(2e10)] File exception 'Could not find a part of the path 'C:\Program Files\GameMaker Studio 2\user_cache_directory\Styles'.'
[11:08:09:354(2e10)] File exception 'Could not find file 'C:\ProgramData\GameMakerStudio2\org_settings.json'.'
[11:08:09:354(2e10)] File exception 'Could not find file 'C:\ProgramData\GameMakerStudio2\machine_settings.json'.'
[11:08:10:602(2e10)] Laptop: Yes
[11:08:10:618(2e10)] Using Windows 7 or earlier, Graphics Tablet Manager is active
[11:08:10:618(2e10)] Graphics Tablet FAILED Is Wintab Available (1): Unable to load DLL 'Wintab32.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E)
[11:08:10:618(2e10)] WinTab is not available.
[11:08:10:805(2e10)] Checking network....
[11:08:11:429(2e10)] Checking network....Done
[11:08:11:476(2e10)] Shader 'layer_normal_blend_shader' loaded.
[11:08:11:491(2e10)] Shader 'layer_multiply_blend_shader' loaded.
[11:08:11:507(2e10)] Shader 'layer_subtract_blend_shader' loaded.
[11:08:11:522(2e10)] Shader 'layer_add_blend_shader' loaded.
[11:08:11:522(2e10)] Shader 'standard_shader' loaded.
[11:08:11:522(2e10)] Shader 'standard_flat_shader' loaded.
[11:08:15:984(2e10)] --------------------------------------------------------------------------------
[11:08:15:984(2e10)] Main Exception Handler: System.AccessViolationException
[11:08:15:984(2e10)] Exception message: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
[11:08:16:0(2e10)] Exception stack: at OpenTK.Graphics.OpenGL.GL.DeleteFramebuffer(UInt32 framebuffers)
at YoYoStudio.Graphics.Texture.DestroyRenderTarget()
at YoYoStudio.Graphics.Texture.Destroy()
at YoYoStudio.Graphics.TextureManager.DestroyReleasedTextures()
at YoYoStudio.IDE.Run()
at YoYoStudio.IDE.Execute(String[] _args, Int32 _initialWidth, Int32 _initialHeight)
at YoYoStudio.Program.Main(String[] _main_args)
[11:08:16:0(2e10)] --------------------------------------------------------------------------------
I receive the same error. Someone told me it had to do with the news feed on the start page and that I should use my antivirus to block connections to and from www.yoyogames.com/news/*. I tried that, but it did not work. I also opened a bug with my UI.log. Here is mine. Very similar to yours. I am on Windows 7 64-bit:
[11:08:08:808(2e10)] ************************************** 05/11/2017 **************************************
[11:08:08:808(2e10)] Log.Initialise
[11:08:08:824(2e10)] OpenGLCheck : Original Version String is "2.1.0 - Build 8.15.10.2104"
[11:08:08:824(2e10)] GameMakerStudio, Version=2.0.6.136, Culture=neutral, PublicKeyToken=83c29ed24e39e35e
[11:08:08:824(2e10)] Initialise()
[11:08:08:933(2e10)] Unable to load DLL 'CSteamworks': The specified module could not be found. (Exception from HRESULT: 0x8007007E)
[11:08:08:948(2e10)] File exception 'Could not find file 'C:\ProgramData\GameMakerStudio2\Cache\Survey\surveys_done.json'.'
[11:08:09:104(2e10)] File exception 'Could not find file 'C:\ProgramData\GameMakerStudio2\Cache\Survey\survey_dismiss.json'.'
[11:08:09:198(2e10)] File exception 'Could not find a part of the path 'C:\Program Files\GameMaker Studio 2\user_cache_directory\Styles'.'
[11:08:09:354(2e10)] File exception 'Could not find file 'C:\ProgramData\GameMakerStudio2\org_settings.json'.'
[11:08:09:354(2e10)] File exception 'Could not find file 'C:\ProgramData\GameMakerStudio2\machine_settings.json'.'
[11:08:10:602(2e10)] Laptop: Yes
[11:08:10:618(2e10)] Using Windows 7 or earlier, Graphics Tablet Manager is active
[11:08:10:618(2e10)] Graphics Tablet FAILED Is Wintab Available (1): Unable to load DLL 'Wintab32.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E)
[11:08:10:618(2e10)] WinTab is not available.
[11:08:10:805(2e10)] Checking network....
[11:08:11:429(2e10)] Checking network....Done
[11:08:11:476(2e10)] Shader 'layer_normal_blend_shader' loaded.
[11:08:11:491(2e10)] Shader 'layer_multiply_blend_shader' loaded.
[11:08:11:507(2e10)] Shader 'layer_subtract_blend_shader' loaded.
[11:08:11:522(2e10)] Shader 'layer_add_blend_shader' loaded.
[11:08:11:522(2e10)] Shader 'standard_shader' loaded.
[11:08:11:522(2e10)] Shader 'standard_flat_shader' loaded.
[11:08:15:984(2e10)] --------------------------------------------------------------------------------
[11:08:15:984(2e10)] Main Exception Handler: System.AccessViolationException
[11:08:15:984(2e10)] Exception message: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
[11:08:16:0(2e10)] Exception stack: at OpenTK.Graphics.OpenGL.GL.DeleteFramebuffer(UInt32 framebuffers)
at YoYoStudio.Graphics.Texture.DestroyRenderTarget()
at YoYoStudio.Graphics.Texture.Destroy()
at YoYoStudio.Graphics.TextureManager.DestroyReleasedTextures()
at YoYoStudio.IDE.Run()
at YoYoStudio.IDE.Execute(String[] _args, Int32 _initialWidth, Int32 _initialHeight)
at YoYoStudio.Program.Main(String[] _main_args)
[11:08:16:0(2e10)] --------------------------------------------------------------------------------
Yeah I saw the posts on the news feed as well and it didn't fix anything on my end either. I eventually got mine fixed, even though the bug report I submitted seemed to be ignored. There was a recent update to my graphics driver that I installed and after that, it worked fine. I had the most recent one before the update, but for some reason gamemaker just didn't want to work. So you might want to check to see if you have the most recent or reinstall the most recent one.
 
Top