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Can't login to GMS1.4: "You need to update your details in order to continue."

Discussion in 'Legacy GameMaker Community Tech Support' started by 00.Archer, Jul 28, 2018.

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  1. 00.Archer

    00.Archer Member

    Joined:
    Jul 24, 2018
    Posts:
    37
    I'm making a new setup of GMS1.4 and I get the following error when I try to login:

    "You need to update your details in order to continue - visit https://accounts.yoyogames.com"

    I visited that link and it asked for PII. Strange, but whatever. After providing the info it asked, though, GMS behavior didn't change and it continues to throw the same error.

    Anyone with a similar problem? This one is news to me. Website login still works normally.

    Edit:
    Found the error. I had to agree to a new EULA before using this fresh install. My browser was blocking the EULA from loading because it came from a third-party domain. Enabling the domain made it appear.
     
    Last edited: Jul 29, 2018
  2. BLEN

    BLEN Member

    Joined:
    Thursday
    Posts:
    4
    Can you tell me how did you solve this problem in detail? I'm being stuck in same thing
     
  3. 00.Archer

    00.Archer Member

    Joined:
    Jul 24, 2018
    Posts:
    37
    Go to https://accounts.yoyogames.com/ and see if you have to accept a new EULA.
     
  4. BLEN

    BLEN Member

    Joined:
    Thursday
    Posts:
    4
    How can I see the new EULA? Do I have to clean up my cokies and cache?
     
  5. TsukaYuriko

    TsukaYuriko Q&A Spawn Camper Forum Staff Moderator

    Joined:
    Apr 21, 2016
    Posts:
    1,253
    Try clearing your cache or use a different browser if you are unable to see the prompt.
     
  6. 00.Archer

    00.Archer Member

    Joined:
    Jul 24, 2018
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    For me, it appeared once I enabled JavaScript. YoYoGames website doesn't work properly without it.
     
  7. The Sorcerer

    The Sorcerer Member

    Joined:
    Jan 3, 2019
    Posts:
    247
    Try a different browser maybe?

    There are a few things that YYG do that don't work on all browsers. For example, the 'release notes' pages don't display anything on Internet Explorer.

    I notified them of this about four years ago, but seems they are still getting around to learning how to master creating text only webpages. :p
     
  8. BLEN

    BLEN Member

    Joined:
    Thursday
    Posts:
    4
    I tried Chrome, Internet Explorer, Edge, and Safari and no one didn't show the new EULA. also enabled JavaScript.
    Every solutions didn't work but thank you all guys for trying to help me.
     
  9. 00.Archer

    00.Archer Member

    Joined:
    Jul 24, 2018
    Posts:
    37
    You could try browsing that link again and checking each page. Perhaps the EULA will load if you trigger some action.
    Sorry to hear you're still stuck on this. You might want to open a support ticket.
     

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