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UWP CANNOT CONTACT THROUGH SUPPORT MEANS: Cannot activate GMS:1 Humble Bundle key, key already used

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Funplayer3s

Guest
Once upon a time I purchased a humble bundle that included Game Maker: Studio in it. I never redeemed this code, but it now lists as INVALID when I try to redeem it now. If I knew it was only 8 digits long I would have used it IMMEDIATELY. Purchased through Humble Bundle a considerable time ago I might add.

I can provide further details if necessary. I'd prefer a new code, or the person who used this code to have their product removed. They stole from me.

Currently I have NO LUCK TRYING THE SUPPORT TICKET SUBMISSION SERVICE. It continually says OOPS page not found, and all other forms of contact are impossible with the staff unless its through this website.

I've tested all the keys. GMSPro, HTML5 Module, Android module, iOS Module, Windows UWP Module. All invalid.
 
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rIKmAN

rIKmAN

Member
Funplayer3s said:
Once upon a time I purchased a humble bundle that included Game Maker: Studio in it. I never redeemed this code, but it now lists as INVALID when I try to redeem it now. If I knew it was only 8 digits long I would have used it IMMEDIATELY. Purchased through Humble Bundle a considerable time ago I might add.

I can provide further details if necessary. I'd prefer a new code, or the person who used this code to have their product removed. They stole from me.

Currently I have NO LUCK TRYING THE SUPPORT TICKET SUBMISSION SERVICE. It continually says OOPS page not found, and all other forms of contact are impossible with the staff unless its through this website.

I've tested all the keys. GMSPro, HTML5 Module, Android module, iOS Module, Windows UWP Module. All invalid.
Click to expand...
Have you contacted Humble about this?
That would be my first step as that's where I purchased the keys.

How do you know they are all invalid?
You can't redeem the module keys until you have redeemed the Pro licence (and the error message states this) so it would be impossible to tell.

The marketplace is currently down, so the support site might be too.
This site isn't an official forum, it's a community forum and so only support would be able to help you with issues such as this - but I'd see what Humble have to say first.
 
F

Funplayer3s

Guest
I've received word from Humble. I'm not longer concerned.
 
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