csanyk
Member
This has been an issue for a long time. On my asset analytics, sales for certain paid assets do not appear on the graph. As you can see in the screen cap of the graph below, I do have revenue in range ($19.96) according to the Asset Totals below the graph, but they do not appear in the graph (there's no green line indicating revenue on a particular day.)
I think what may be going on is that the graph only grabs data for the first N assets you've created, and then after that number of assets has been created, new assets are not included in the graph, both for sales counts and reveue lines, but supposedly they are still being tabulated accurately in terms of calculating earnings and payouts.
I recall first noticing this quite a long time ago, probably over a year, maybe two, and wrote to YYG Support to ask them about it, and they acknowledged the issue at the time, but it seems that nothing has been done to address it.
I feel it should not be too much to ask that a business provide accurate sales reporting to a partner, and that this is a serious matter. I only haven't escalated the issue because the amount of revenue I'm currently getting from the Marketplace is very small, but if I were seeing higher income coming in, I'd be very concerned about it.
And I'm starting to see my revenue increase. $20 in the last 30 days is my biggest month ever So that's why I'm bringing it up today.
Can someone from YoYo please speak to this issue? Thank you!
I think what may be going on is that the graph only grabs data for the first N assets you've created, and then after that number of assets has been created, new assets are not included in the graph, both for sales counts and reveue lines, but supposedly they are still being tabulated accurately in terms of calculating earnings and payouts.
I recall first noticing this quite a long time ago, probably over a year, maybe two, and wrote to YYG Support to ask them about it, and they acknowledged the issue at the time, but it seems that nothing has been done to address it.
I feel it should not be too much to ask that a business provide accurate sales reporting to a partner, and that this is a serious matter. I only haven't escalated the issue because the amount of revenue I'm currently getting from the Marketplace is very small, but if I were seeing higher income coming in, I'd be very concerned about it.
And I'm starting to see my revenue increase. $20 in the last 30 days is my biggest month ever So that's why I'm bringing it up today.
Can someone from YoYo please speak to this issue? Thank you!