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20th Anniversary Sale not working?

Discussion in 'Community Chat' started by Brainworm, Nov 15, 2019.

  1. Brainworm

    Brainworm Member

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    Hey,
    I got an E-Mail yesterday, that each additional license would be off 50% to celebrate the 20th anniversary of Game Maker. Unfortunately the sale does not show up on the website for me, though it shows my Steam license of GMS2 Desktop. Is the sale not for people that bought the steam license? Would be really sad.

    PS: I mean, why do I even get this mail, if the sale is not for me?
     

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    Last edited: Nov 15, 2019
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  2. YUBSY

    YUBSY Member

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    I have actually got the exact same issue as well. I do have a Steam License too, and am unable to locate anything to show where to apply or use the discount!

    Any help would be appreciated!
     
  3. JimB

    JimB Member

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    I got the email too and I dont have a Steam license.
     
  4. rIKmAN

    rIKmAN Member

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    There’s a few people on reddit reporting the same thing, and others saying that logging in and going to their licences page shows the ones they already own at the top and the ones they don’t own that are in the sale at the bottom with the 50% off price being correctly shown.
     
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  5. Brainworm

    Brainworm Member

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    I reported the issue via the Helpdesk, i hope they can fix it soon. I don't want to wait for another 50% off sale :-/.
     
  6. JimB

    JimB Member

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    Thanks rIKmAN it is correct the discounts are showing in red.

    Just bought the MOBILE license.
     
    Last edited: Nov 15, 2019
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  7. rIKmAN

    rIKmAN Member

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    If they aren’t showing for anyone using the instructions I gave above, try logging out, deleting your browser cookies and logging back in.

    Alternatively try a different browser.
     
  8. Brainworm

    Brainworm Member

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    Is the licenses page the page that shows at my screenshot above?
     
  9. Brainworm

    Brainworm Member

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    I logged in in privacy mode, still no sale for me :-/
     
  10. rIKmAN

    rIKmAN Member

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    Yeah I believe so (not at PC to check), try my suggestions above and see if it helps.

    I guess it could be a glitch with Steam licences not showing the discounts, as JimB said his is not a Steam Licence.
     
  11. Brainworm

    Brainworm Member

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    Unfortunately it does not help. I tried different browsers, that I never used before to login. I think the problem is, that under "Purchase History" it does not show that I bought any license in the past. But under "Products/Licenses" it shows my Steam license. Under my Steam license, I can purchase other licenses, but there is no discount on any of them at all.
     
  12. rIKmAN

    rIKmAN Member

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    Yeah, that’s what I meant by “a glitch with Steam licences” where the system isn’t detecting licences bought on Steam and linked, rather than bought directly through the YYG site.

    Have to wait for a reply to the ticket I guess, but hopefully they should honour the sale if it turns out to be an issue in their back end.
     
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  13. Brainworm

    Brainworm Member

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    I hope so too, contacted them via Facebook, just to be sure, since I was not sure which is the right category for the ticket.
     
  14. O.Stogden

    O.Stogden Member

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    Yeah, likewise I can't get the discount with my copy registered as a "Steam" copy, even though I never use GMS2 through Steam. :p
     
  15. Brainworm

    Brainworm Member

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    Sometimes I think it would have been better to not have bought GMS2 at Steam. The Steam versions seem to be a magnet for such issues.
     
  16. rIKmAN

    rIKmAN Member

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    I’m not sure how active they are on Facebook as I don’t use it, but I’d recommend Tweeting them if you have an account as they are quite active on there.

    I’ll also @Dan @rmanthorp and @Nocturne in case they come here first so they can see if they can advise and confirm what the issue is and stop people panicking.

    I don’t think many people actually use the Steam version, they just buy it there as it’s cheaper then link the account and use standalone. Running through Steam is just an extra pain that isn’t needed.
     
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  17. Brainworm

    Brainworm Member

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    Thank you very much for your help!
    PS: I tweeted them too.
     
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  18. rIKmAN

    rIKmAN Member

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    No worries, I’m sure they’ll sort it out for everyone affected.
     
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  19. rmanthorp

    rmanthorp YoYo Games Staff Admin YYG Staff

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    Yeah, sorry. We are working on a fix for this issue.

    EDIT: This should be fixed now!
     
    Last edited: Nov 15, 2019
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  20. Brainworm

    Brainworm Member

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    It is, thank you very much!
     
  21. O.Stogden

    O.Stogden Member

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    Working here too, I just bought the wrong module on accident though, attempting to get a refund so I can get the right one.

    I dumb. :'(
     
  22. JimB

    JimB Member

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    I did that as well, nearly bought the WEB package instead of the Android, just noticed it at the last moment.
     
  23. GutsyDavid

    GutsyDavid Member

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    I still don't see any discount.

    Why is the Sale a secret tho? I thought it was supposed to be a celebration, you know, 20 years? Kind of a big deal.

    Writing "a special one day anniversary sale" is barely any marketing/announcement.

    Well, I was hoping to get GMS2, been refreshing the page for hours all day until I saw there was some "issue".

    *Checks again*

    Yup, still no sale.
     
  24. O.Stogden

    O.Stogden Member

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    Yeah, that's what I did, bought Web instead of Android.

    Difficult on phone as you have to scroll the web page to click buy and the module names disappear haha
     
  25. JimB

    JimB Member

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    I think its only License's for export modules.
     
  26. GutsyDavid

    GutsyDavid Member

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    Well that's amazing.

    They should had ran a "Get GMS 2 Desktop for $20 today only" sale instead. More impactful.
     
  27. rIKmAN

    rIKmAN Member

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    There is already a discount for people who don’t already own a licence, it’s available in the current Humble Sale.

    All modules are 20% off, meaning you can get a 12mth Creators Licence for £25 or a permanent Desktop Licence for £60.

    https://www.humblebundle.com/store/...sale&hmb_source=store_navbar&search=gamemaker
     
  28. RizbIT

    RizbIT Member

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    how do you get the 50% offer? I havent bought any of the GMS2 modules yet, I have only installed the free trial version, can i still get the 50% off offer on the mobile module?
     
  29. rIKmAN

    rIKmAN Member

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    No, it was for people who already owned at least 1 licence to get a discount on others.
    There was 20% off on Humble but that's finished now too.

    Keep an eye out over Black Friday and the lead up to xmas as there may be other sales.
     
  30. kupo15

    kupo15 Member

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    wait did I miss the 50% off deal? I unfortunately didn't get the email, the Autumn 20% is nice but I was holding out for something special with that. I'll wait until Cyber monday but it seems like 20% it is...which is still good though
     
  31. rIKmAN

    rIKmAN Member

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    It was a 1 day deal for people who already owned at least one licence to get others at 50% off to celebrate the 20th anniversary.
     
    kupo15 likes this.

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