silentworks
Member
Hello again,
I would like to know what is the correct way of reporting a bug or at least getting an answer for a problem.
I have reported my issue in this thread, also in the General community tech support, I have reported a bug using the http://www.yoyogames.com/support/bug link.
I understand there are other bugs and issues, but I didn't even get an email or any feedback, that the problem is properly reported or someone is aware of it.
I am not complaining but in the last two years I worked hard to built my user base, having a daily 800+ downloads and a total of 700 000 players.
The latest version totally screwed up my app. I had to update it due to the libpng fix, but is seems there are a very serious issue with permissions, so I had to cancel one of my app, cutting down my revenue instantly.
I know I am not the only one who has issues, and there are important stuff, but this is not funny losing my users and revenue due to a stupid bug.
I would like to know what is the correct way of reporting a bug or at least getting an answer for a problem.
I have reported my issue in this thread, also in the General community tech support, I have reported a bug using the http://www.yoyogames.com/support/bug link.
I understand there are other bugs and issues, but I didn't even get an email or any feedback, that the problem is properly reported or someone is aware of it.
I am not complaining but in the last two years I worked hard to built my user base, having a daily 800+ downloads and a total of 700 000 players.
The latest version totally screwed up my app. I had to update it due to the libpng fix, but is seems there are a very serious issue with permissions, so I had to cancel one of my app, cutting down my revenue instantly.
I know I am not the only one who has issues, and there are important stuff, but this is not funny losing my users and revenue due to a stupid bug.